DBBL ATM booths working now: Spokesman

Posted by BankInfo on Sun, Aug 21 2011 03:50 am

ATM booths of the troubled Dutch-Bangla Bank Limited (DBBL) across the country are functioning again after nearly two days of shutdown because of technical malfunctioning. “The service resumed from Friday night,” DBBL public relations officer Shahjada Basunia told to the news agency on Saturday.
But long queues of the clients were seen in front of many booths on Saturday.
Miseries of the consumers of all DBBL branches and 14 other partner banks using the DBBL ATM booths started Thursday afternoon as its central server was struck down.
The banks, which transact through the ATM services of Dutch-Bangla Bank include National Credit and Commerce Bank, Southeast Bank, City Bank, Pubali Bank, National Bank, Commerce Bank, Agrani Bank, BASIC Bank and Premier Bank.
Founded in 1995, the bank serves around 1.5 million consumers through 101 branches, a network of 1,608 ATM booths and 84 Fast-Track service booths.
On Thursday, an officer of the bank’s Mirpur branch in the city, seeking anonymity, told to the news agency that the transaction system was facing trouble since morning that day.
“Finally, it collapsed around 1pm.”
“After that, no cash could be withdrawn, but the clients were allowed to deposit money manually,” he said.

News: The Independent/ Bangladesh/ Aug-21-2011

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