BB governor for quality customer service
DHAKA, SEPT 24: Bangladesh Bank governor Dr. Atiur Rahman on Tuesday called upon all banks to provide quality services of the customer aiming to enhance the clients’ interest protection.
Both customer and banks can attain a win-win situation through providing standard services to the clients, said the governor.
He was addressing a general meeting on the annual report on ‘Financial Integrity and Customer Services Department 2012-13’ at Jahangir Alam Confrrence room in central bank.
Bangladesh Bank, the central bank of Bangladesh, always safeguards the interests of the depositors and customers of banks and financial institutions of the country, said the governor.
As the regulator as well as the supervisor of the banks and financial institutions, Bangladesh Bank has, therefore, established a full-fledged department known as "Financial Integrity and Customer Services
Department (FICSD). The governor has underscored the need for protecting the interests of the customers related to banks and
financial institutions within the legal and regulatory frame-works.
Comments