Al-Arafah Islami Bank Limited has launched Business Process Automation (BPA) to provide faster and smarter client-service.

Badiur Rahman, Chairman of the bank inaugurated the BPA project at the bank’s head office on Sunday, said a press release.

Md. Harun-Ar-Rashid Khan, Nazmul Ahsan Khaled, Abdul Malek Mollah, Hafez Md. Enayet Ullah, Ahamedul Haque, A N M Yeahea, Engr. Kh. Mesbah Uddin Ahmed, Abdus Salam, Niaz Ahmed, Md. Ashik Hossain, Mohammad Emadur Rahman, Doctor Shafiul Haidar Chowdhury, Anowar Hossain, Md. Liakat Ali Chowdhury and Khalid Rahim, Directors of the bank were present on the occasion.

Md. Habibur Rahman, Managing Director of the bank presided over the ceremony.

Badiur Rahman in his speech described BPA as the automation of complex business processes and functions beyond conventional data manipulation and record keeping activities, usually through the use of advanced technologies.

He said, by adopting BPA, the bank will be able to eliminate repetitive paper intensive bureaucratic tasks which will reduce costs and provide better risk management. He also mentioned, the ultimate motive for implementing BPA is to provide improved customer service and to acquire better organisational strength.