M. Moniruzzaman Khandaker, chairman of Midland Bank, cutting a cake at a press conference on Thursday at its Head Office ahead of the bank's 2nd anniversary of commercial operations.

Fourth-generation private commercial bank Midland Bank Limited (MDB) has promised to offer quality services with enhanced customer focus as it steps into the third year.

"We promise to provide quality banking service with enhanced customer focus and innovate a wide variety of need-based products with popular solutions in our third year," managing director & CEO of the bank Md. Ahsan-uzZaman said.

He was speaking at a meet the press on Thursday at its head office, organised on the occasion of celebrating the 2nd anniversary of commercial operations tomorrow (Saturday).

Deputy managing director of bank Khondoker Nayeemul Kabir and other high officials of the Bank were also present at the press meet.   

While delivering his speech, the managing director said the bank has collected Tk 12.48 billion (1,248 crore) in deposits and Tk 9.08 billion in advance through its 11 branches around the country in the last two years of its operation.

The bank opened 18, 318 accounts by this time. When asked if the performance is satisfactory, he said the MDB does not want to do 'aggressive' banking.

"We believe in slow, steady and sustainable progress," he said.

The bank introduced a number of innovative and attractive deposit and loan schemes for its customers, also introduced internet banking and VISA-branded debit and credit cards.

The managing director reiterated the bank's commitment in providing modern and customer- friendly services to its customers.

The bank's endeavor will continue in bringing more friendly, customised and attractive products for a better client experience, he said.

"We seek to be the first choice of our customers as a distinct financial service provider, trusted, respected and valued by all stakeholders within the region and beyond pursuing an endless voyage towards excellence in every respect," he said.

He also said MDB wants to expand its service through agent banking.

"We want to reach unbanked people through agent banking as MDB would not have many branches," he added.